To make air travel safer, airlines and airports have instituted new health and safety protocols, such as face masks and temperature checks, and Eurowings is no different. The first two links have information about the new protocols, as well as about refunds, rebookings and the status of your flight. In addition to that there is a section on frequently asked questions, including details about the current entry restrictions for countries where Eurowings operates.
Flight information and guidelines for ticket changes and flexible booking
The link below has all the information you need about flexible booking and changing your ticket, including a link to see the current status of your flight.
Protective measures for safe travel
Here you can find information about all the actions taken by Eurowings to make sure you have a safe and healthy trip, as well as what you need to think about before leaving for the airport, at the airport, and during boarding.
Frequently asked questions
This section has questions and answers about many types of customer support issues such as rebookings, refunds and cancellations, but also about hand luggage restrictions and entry requirements for the country you're heading to. Health and safety rules at the airport and on the plane are also addressed.